Privacy Policy

Effective date: September 18, 2026

This Privacy Policy explains how VIP Contractor Services LLC (“VIP,” “we,” “us,” or “our”) handles information collected through vipcontractorservices.com (the “Site”). VIP Contractor Services provides construction cleaning, skilled labor, commercial cleaning, and restoration services to builders, general contractors, commercial clients, and homeowners.

The Site is a marketing and contact site. We do not sell products online and we do not offer customer accounts. Whether you contact us as a business or as a homeowner, this policy applies to you.

Information we collect

Information you give us. The Site has contact and quote request forms. When you submit one, we collect the information you enter, which may include your first and last name, company name if you have one, job title, email address, phone number, the address of the property or job site to be serviced, the type of customer you are, and any details you include in your message. If you are a homeowner, the service address you give us is usually your home address, and we treat it accordingly.

Please send only the information needed for us to respond. Do not submit Social Security numbers, financial account numbers, health information, or other sensitive personal information through the Site. If a restoration project later requires insurance or claim details, we will collect those directly, not through this website.

Information collected automatically. Like most websites, our web server and hosting provider create standard log records when you visit. These records can include your IP address, browser type and version, operating system, referring page, the pages you view, and the date and time of your visit. We use these records for security, troubleshooting, and keeping the Site running.

What we do not do. As of the effective date above, this Site does not run Google Analytics or any other third-party web analytics service, does not run advertising or social media tracking pixels, and does not build advertising profiles about visitors. If that changes, we will update this policy before or at the time the change takes effect.

How we use information

  • To respond to your inquiry and prepare estimates, quotes, and proposals
  • To schedule, perform, and follow up on services you request
  • To communicate with you about active or prospective projects
  • To coordinate with your insurer or adjuster on a restoration claim, when you ask us to
  • To operate, secure, maintain, and improve the Site
  • To keep business records and meet legal, tax, insurance, and contractual obligations

We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing purposes.

Cookies

The Site uses a small number of cookies and similar technologies that are necessary for it to function, such as those set by WordPress and by our website builder to load pages correctly and to keep site administrators signed in. We do not use advertising cookies or third-party analytics cookies on the Site.

You can set your browser to refuse cookies or to alert you when cookies are being sent. Parts of the Site may not work correctly if you do.

Who we share information with

We share information only as needed to run our business:

  • Service providers. Companies that host the Site, deliver our email, and provide related technology and business services. Form submissions from the Site are delivered to us by email through Microsoft 365.
  • Subcontractors and project partners. Where necessary to perform work you have requested at a job site or at your home.
  • Insurers and adjusters. On a restoration or damage project, where you have asked us to work with your carrier.
  • Professional advisors. Our accountants, insurers, and attorneys, where relevant.
  • Legal and safety. When required by law, subpoena, or legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of VIP, our customers, our employees, or the public.
  • Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business.

How long we keep information

We keep inquiry and project information for as long as needed for the purpose it was collected and afterward as required for our business, insurance, tax, and legal obligations. Server log data is retained for a shorter period, in line with our hosting provider’s standard practice.

Security

We use reasonable administrative and technical safeguards to protect the information we hold. No website or method of electronic transmission is completely secure, and we cannot guarantee absolute security. Information you send through the Site is sent at your own risk.

Your rights and choices

You can ask us to review, correct, or delete the information you submitted through the Site, and you can ask us to stop contacting you. Send your request to contact@vipcontractorservices.com or call 614-245-3421. We honor these requests for anyone who asks, whether or not a privacy law requires it.

Ohio has not enacted a comprehensive consumer data privacy law. If you live in a state that has one, that law may give you additional rights, such as the right to confirm what personal information we hold, to obtain a copy of it, to correct it, to have it deleted, or to opt out of its sale or of targeted advertising. We do not sell personal information and we do not use it for targeted advertising. To exercise any right, contact us using the details above. We may need to verify your identity before acting on a request, and we may need to keep certain records to meet our legal, insurance, and contractual obligations. We will not treat you differently for exercising a privacy right.

Children

The Site is intended for adults arranging services for a property. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

Links to other websites

The Site may link to websites we do not control. We are not responsible for the privacy practices or content of those websites. Review their privacy policies before providing information to them.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top shows when it was last revised. Continued use of the Site after we post an update means you accept the revised policy.

Contact us

VIP Contractor Services LLC
1110 Claycraft Rd., Suite A
Gahanna, Ohio 43230
Phone: 614-245-3421
Email: contact@vipcontractorservices.com